Administrative Support

The Administrative and Support services industry provides a wide variability of important routine support functions that are dynamic to the day-to-day running of businesses and organizations in mutually the public and private sectors.

Many businesses and organizations accomplish these services themselves. However, the current trend is for both public and private sectors to outsource such non-core work on a reasonable fee basis. This is usually done through tenders or through preferred contractor lists where those chosen to do the work meet specific administrative and support services values or standards.

Service benefactors offering administrative and support services are generally engaged in activities such as office administration; hiring and placing workforces for others; preparing documents; taking orders for clients by telephone; providing credit recording or debt collection services; and arranging travel and travel tours.

Other support services delivered by this sector are cleaning services; pest control services; gardening services; and packaging products for others.

There has also been an increase in franchises and small businesses that offer administrative and business services on a agreement basis. According to a report by Innovation and Business Skills over 90 per cent of business service providers employ less than 20 people.

How much time are you spending on administrative responsibilities or answering phone calls currently? Or is your time developed spent focusing on development and actually managing your business? Outsourcing administration could be a wise choice. Wouldn’t you be better off responsibility more money earning jobs, training, product research, sales and marketing, or maybe just having a better work-life balance?

When outsourcing administration to TEQBOT, some of the tasks we can take on for you include – making and following up quotes, creating invoices and chasing up payments, email inbox management, reconciling payments, compliance documentation, responding to work orders, scheduling, managing job management systems, answering customer/supplier phone inquiries, work quality checks and much more.

TEQBOT is highly experienced and skilled in providing administrative support to trades and facilities businesses. All our team are employees who have gone through a difficult selection process, receive ongoing training and support, utilize the finest technology available and enjoy a great work environment.

We have worked with all types of skills, so understand the unique challenges you face and how appreciated outsourcing administration can be. We are skilled through major job management software, never go on leave, and will never quit!